..and more perspectives from Sun Life ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ sunlife.com/us
 
Your latest perspectives from Sun Life

In this issue...

For you:

Get paid faster with direct depositSwitch today!

Benefits Explorer – Access to Benefit Counselor support + digital resources

What we shared with Clients:

Quarterly compliance news – Read more

Switch to paperless bills!Find out how to switch today

The growing role of digital innovation in insurance – Webinar on demand

The claims expertise you need for supplemental health benefits – Learn more

Benefits Explorer – we can help educate your employees – Watch our video

Health Navigator is creating a better member experience, leading to improved outcomes – Learn more

Have you seen our Mental Wellness strategy webpages? – Visit our site

Do your employees have a life insurance gap? – Learn more

Get paid faster with direct deposit

If you have not already, switch your commission payments from check to direct deposit. It’s faster, more convenient, and easy to do. Simply sign into our broker portal at www.sunlife.com/account. From the homepage, select Direct Deposit under the Commissions menu, and follow the instructions on the Direct Deposit page. Or, reach out to [email protected] for a copy of our EFT form.

Switch today

Benefits Explorer – access to Benefit Counselor support + digital resources

Benefits Explorer is Sun Life’s newest digital solution for benefits education. Your HR clients are looking for solutions that meet their employees’ need for benefits education without a lot of extra work. The Sun Life team can build a Benefits Explorer site for your clients to help educate employees and prepare them to enroll. Check out our short video to experience it today!

State availability varies please check with your Voluntary Solutions Manager.

Watch our video
The below articles have been shared with Clients. We encourage you to read the articles to stay up to date with Sun Life’s offerings and insights.

Quarterly compliance news

Marjory Robertson, JD, AVP & Senior Counsel and Abigail O’Connell, JD, Senior Counsel have authored the First Quarter compliance news that has a variety of updates and developments, including:

  • Judicial decisions on federal agency COVID-19 vaccine mandates and state laws limiting employers’ ability to have vaccine mandates.
  • COVID-19 related guidance issued by the U.S. Equal Employment Opportunity Commission (EEOC).
  • A bill in Delaware creating a state paid family and medical leave program passed and has been sent to the Governor
  • A bill in Maryland creating a state paid family and medical leave program passed once the Maryland General Assembly voted to override Governor Hogan’s veto. 
  • Amendments to the Washington PFML law.  
Read more
 

Switch to paperless bills!

If you've not switched already, don’t wait for the mail to see your Sun Life bills or pay your premium. You can do it all online through your Sun Life account.

  • Receive notifications when your next bill is ready
  • Schedule secure payments for a time that’s best for you
  • Review your bill history with just a few clicks

Make the switch today and turn off paper billing by emailing us at [email protected] with your policy number or bill group

Digital innovation webinar recording

Missed our webinar, The growing role of digital innovation in insurance? You can now watch the recording to learn:

  • How digital transformation affects you today and into the future
  • Why you will want to go all-in on digitizing aspects of the benefits experience
  • Why it's essential to work with a digitally innovative carrier
  • How Sun Life’s digital capabilities can help you create streamlined experiences
Watch now
 

The claims expertise you need for supplemental health benefits

Our goal is to do the right thing for our members the first time. Sun Life does that with our experienced claims team and by having the same specialist manage each claim from start to finish. We also offer digital solutions like online claim submission and claims integration to help members get paid faster. Check out our latest flyer to learn more.

Learn more

Benefits Explorer – we can help educate your employees

49% of employees don’t understand their benefits.1 Benefits Explorer is Sun Life’s newest digital solution to help educate employees and prepare them to enroll. Employees will even get direct access to our Benefit Counselors! The Sun Life team will build your site with your core and voluntary benefits, so employees only have one place to go for information. Check out our short video to experience it today.

Watch video
Benefits Explorer

Health Navigator is creating a better member experience, leading to improved outcomes

The healthcare system can be confusing and difficult to navigate, especially when dealing with a new diagnosis, injury or treatment strategy. Health Navigator, powered by PinnacleCare’s high-touch, highly personalized engagement model considers each member’s unique circumstances as well as their needs, goals and preferences. We truly are people helping people—our care advisors work directly with members to help them feel more confident in their healthcare decisions.

74% of member engagements related to a serious health condition resulted in a change of diagnosis or treatment

Check out our library of success stories to learn how we’ve been able to help members achieve better health outcomes. For more information on Health Navigator, reach out to your Sun Life Stop-Loss Specialist or your Health Navigator Group Sales Representative.

Read success stories

Have you seen our Mental Wellness strategy webpages?

92% of surveyed employers say they would encourage their HR teams and managers to visit Sun Life’s Building a workplace mental wellness strategy webpages.

“There is a huge need for this sort of website” and “a plethora of valuable information” are among surveyed employer comments. The online resource includes a range of content from how to build employee resource groups to return to work tips for employees.

Visit www.sunlife.com/mentalwellness

Do your employees have a life insurance gap?

According to a LIMRA article, 41% of American adults acknowledge they are living with a life insurance coverage gap.  Since the pandemic, many employees are paying closer attention their need for life insurance and the amount of the life insurance they can receive. Learn how you can help fill that gap and give your employees and their families the protection they need with Sun Life’s Life insurance coverage.

Learn more
According to a LIMRA article, 41% of American adults acknowledge they are living with a life insurance coverage gap
 
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